📩 enquiries@affordable-support.com
📞 0333 772 3792 / 0737796 3544
Mediation That Works
Clear resolution for civil, commercial and workplace disputes.
Without the courtroom drama, expense, or lengthy timescales.
What is Mediation?
A practical, confidential way to resolve disagreements by working with a neutral, independent third person.
How It Works
Mediation puts you in control. Instead of a judge or tribunal deciding your fate, you and the other party work together, with a mediator’s help, to find a solution that actually works for both sides.
It’s faster than litigation, it’s confidential, and it costs a fraction of what court proceedings would. Most importantly, it preserves relationships and dignity in a way that adversarial processes simply cannot.
Two Routes to Resolution
Whether your dispute involves contracts, money, or workplace relationships, we offer mediation tailored to your situation.
Our role is simple: we stay neutral and guide both parties toward a solution with which both parties can live with. It’s faster, more affordable, and preserves relationships.
Prices
Workplace Mediation
Initial suitability discussion: No charge, up to 20 minutes
Two-party online workplace mediation, half day: from £650
Two-party in-person workplace mediation, half day: from £795 plus travel/venue costs
Two-party online workplace mediation, full day: from £950
Two-party in-person workplace mediation, full day: from £1,150 plus travel/venue costs
Multi-party/team mediation: from £1,200
Civil & Commercial Mediation
Value of dispute less than £5,000
£95 per party online
Value of dispute less than £10,000
£250 per party for a half-day mediation
Value of dispute between £10,000 and £50,000, or non-monetary dispute
£375 per party for a half-day online mediation | £475 per party for a half-day in person mediation
£550 per party for a full-day online mediation | £650 per party for a full-day in person mediation
Fees are confirmed following an initial scope discussion.
Value of dispute more than £50,000, multi-party dispute or complex non-monetary matter
From £750 per party
Fees are confirmed following an initial scope discussion.
Additional time
Additional mediation time is charged at £90 per party per hour, unless otherwise agreed in advance.
Travel, venue costs and any additional expenses are charged separately where applicable and will be confirmed before the mediation proceeds
Why Choose Affordable Support?
- Independent & Neutral
- We have no stake in the outcome. Our only job is to help you both find a way forward that works.
- CMC Registered & Regulated
- We follow the Civil Mediation Council’s standards, Code of Conduct, and commitment to professional development.
- IMI Registered & Regulated
- We follow the International Mediation Institute’s global standards for quality, transparency, and professional conduct across civil, commercial, and workplace mediation.
- Genuinely Affordable, Genuinely Professional
- Expert guidance without the overheads of large consultancy firms. Our experience and qualifications, at rates that make sense.
- Experienced in Complex Situations
- From contractual disputes to sensitive workplace conflicts, we’ve navigated the full spectrum of disagreements.
Frequently Asked Questions
Yes. Workplace mediation is a confidential process, subject to limited exceptions such as safeguarding concerns, serious risk of harm or legal obligations.
No. The mediator does not take sides, decide who is right or wrong, or impose a decision. The parties remain in control of whether an agreement is reached and on what terms.
Yes. Mediation is voluntary. All parties must be willing to participate and engage in the process. The mediator does not force an outcome or pressure anyone to settle.
Not always. Some parties attend mediation without solicitors. However, you may wish to seek legal advice before, during or after the process, especially before signing any legally binding settlement agreement.
If no agreement is reached, the parties remain free to consider other options. Mediation can still be useful because it may clarify the issues, narrow the dispute and improve communication.
Where agreement is reached, the key points can be recorded. The parties may choose to take legal advice before signing any final settlement agreement.
Yes. Mediation can be used before court proceedings are issued, during an ongoing dispute, or where parties want to explore settlement before matters escalate further.
In some cases, yes. Mediation may help resolve concerns before they become a formal grievance, but it depends on the circumstances and whether the parties are willing to participate.
Affordable Support offers clear and proportionate introductory mediation fees. Fees start from £95 per party online for straightforward low-value disputes, with half-day and full-day options available depending on the value and complexity of the matter.
No. Mediation may not be suitable in every situation. Suitability depends on the nature of the dispute, the willingness of the parties to engage, any urgent legal issues, and whether a different process may be more appropriate.
Yes. Many civil and commercial mediations can take place online. Online mediation can reduce cost, save travel time and make the process more accessible.
No. Mediation may not be suitable where there are serious allegations, safeguarding concerns, significant power imbalance or where a formal investigation is required.
Yes. Affordable Support offers workplace mediation as part of wider HR, employee relations and workplace support for SMEs.
Affordable Support offers introductory workplace mediation fees, with two-party online workplace mediation starting from £650.
Yes. Civil and commercial mediation is a confidential process. The mediator will explain confidentiality before the mediation begins, including any limited exceptions such as legal obligations, safeguarding concerns or serious risk of harm.
Yes. Mediation is a voluntary process and either party can withdraw from the process at any point.
The length of mediation depends on the nature and complexity of the dispute, the number of people involved, and how much preparation is needed.At Affordable Support, the mediation process is structured but flexible, with the aim of helping parties have a focused, constructive discussion and explore whether a practical resolution can be reached.
Mediation Complaints Handling Procedure
Professional background:
LLM | MSc HRM | FCIPD | FSB Member | CMC | IMI
How can we help?
If you’re dealing with workplace challenges or conflict, you don’t have to manage them alone.
Affordable Support provides practical HR, employment and workplace advice, along with mediation services (workplace, civil and commercial).
✓ HR advice and support
✓ Employment and workplace guidance
✓ Mediation and conflict resolution
Thank you for your message.
📩 enquiries@affordable-support.com 📞 0333 772 3792 | 0737796 3544
182-184 High Street, North East Ham, London, E62JA
