📩 enquiries@affordable-support.com
📞 0333 772 3792 / 0737796 3544
Civil & Commercial Mediation
Settle disputes before they drain time, money and energy.
Disputes can quickly become expensive, stressful and time-consuming.
Why Mediation?
Civil and commercial disputes can quickly become costly, distracting and difficult to manage. Mediation offers a confidential and practical way to explore resolution before matters escalate further. Affordable Support offers civil and commercial mediation for individuals, sole traders, small businesses and organisations looking for a confidential, structured and cost-effective way to explore resolution.
Mediation gives the parties an opportunity to discuss the issues with the support of an impartial mediator, consider practical options and work towards an agreement where possible. During the process, you are always in control. Whether the dispute involves money, services, contracts, communication breakdown or a damaged business relationship, mediation can help the parties step back, consider the issues clearly and explore whether agreement is possible.
Affordable Support offers:
– commercial mediation UK
– civil mediation services
– small business dispute mediation
– dispute resolution for SMEs
– affordable mediation services
– unpaid invoice mediation
– contract dispute mediation.
📋How the mediation process works
1. Initial enquiry
We begin by understanding the nature of the dispute, the parties involved, the approximate value of the matter and whether mediation may be suitable.
2. Agreement to mediate
If the matter is suitable and all parties agree to proceed, a mediation agreement is issued. This confirms the basis of the mediation, confidentiality, fees and practical arrangements.
3. Preparation
Each party may be asked to provide a short summary of the dispute and any key documents needed to understand the issues.
4. Mediation session
The mediation takes place online or in person, depending on the circumstances. The mediator helps the parties communicate, identify the key issues and explore possible ways forward.
5. Outcome
Where agreement is reached, the key terms can be recorded. The parties may choose to take legal advice before signing any binding settlement agreement.
Prices
Click here for details on prices
Affordable Support is not currently registered for VAT, so VAT is not added to the fees shown. Any travel, venue or agreed additional expenses will be confirmed in advance.
Value of dispute less than £5,000
£95 per party online
Value of dispute less than £10,000
£250 per party for a half-day mediation
Value of dispute between £10,000 and £50,000, or non-monetary dispute
£375 per party for a half-day online mediation | £475 per party for a half-day in person mediation
£550 per party for a full-day online mediation | £650 per party for a full-day in person mediation
Fees are confirmed following an initial scope discussion.
Value of dispute more than £50,000, multi-party dispute or complex non-monetary matter
From £750 per party
Fees are confirmed following an initial scope discussion.
Additional time
Additional mediation time is charged at £90 per party per hour, unless otherwise agreed in advance.
Travel, venue costs and any additional expenses are charged separately where applicable and will be confirmed before the mediation proceeds
Why Choose Affordable Support?
- Affordable Support brings a practical, calm and commercially aware approach to dispute resolution.
- With nearly two decades of HR, business and workplace experience, we understand that disputes are rarely just about paperwork. They often involve communication breakdown, pressure, trust, cost, principle and the need for a practical way forward.
- Our mediation service is designed for individuals, sole traders, SMEs and organisations that want a professional but accessible route to resolution.
- We focus on helping parties explore realistic outcomes without unnecessary escalation.
Frequently Asked Questions
Yes. Mediation is a confidential process. The mediator will explain confidentiality before the mediation begins, including any limited exceptions such as legal obligations, safeguarding concerns or serious risk of harm.
No. The mediator does not take sides, decide who is right or wrong, or impose a decision. The parties remain in control of whether an agreement is reached and on what terms.
Yes. Mediation can be used before court proceedings are issued, during an ongoing dispute, or where parties want to explore settlement before matters escalate further.
Not always. Some parties attend mediation without solicitors. However, you may wish to seek legal advice before, during or after the process, especially before signing any legally binding settlement agreement.
Yes. Mediation is voluntary. All parties must be willing to participate and engage in the process. The mediator does not force an outcome or pressure anyone to settle.
Where agreement is reached, the key points can be recorded. The parties may choose to take legal advice before signing any final settlement agreement.
If no agreement is reached, the parties remain free to consider other options. Mediation can still be useful because it may clarify the issues, narrow the dispute and improve communication.
Yes. Many civil and commercial mediations can take place online. Online mediation can reduce cost, save travel time and make the process more accessible.
Affordable Support offers clear and proportionate introductory mediation fees. Fees start from £95 per party online for straightforward low-value disputes, with half-day and full-day options available depending on the value and complexity of the matter.
No. Mediation may not be suitable in every situation. Suitability depends on the nature of the dispute, the willingness of the parties to engage, any urgent legal issues, and whether a different process may be more appropriate.
Mediation Complaints Handling Procedure
Professional background:
LLM | MSc HRM | FCIPD | FSB Member | CMC | IMI
How can we help?
If you’re dealing with workplace challenges or conflict, you don’t have to manage them alone.
Affordable Support provides practical HR, employment and workplace advice, along with mediation services (workplace, civil and commercial).
✓ HR advice and support
✓ Employment and workplace guidance
✓ Mediation and conflict resolution
Thank you for your message.
📩 enquiries@affordable-support.com 📞 0333 772 3792 | 0737796 3544
182-184 High Street, North East Ham, London, E62JA
