Privacy Policy

Privacy Policy for Affordable Support

Welcome to Affordable Support. We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use and protect your personal information when you visit our website.

Who We Are
Affordable Support provides HR consultancy, workplace guidance and related advisory services.
For the purposes of data protection law, Affordable Support acts as the data controller of personal data you provide through this website.

What Information We Collect
We may collect personal information when you contact us through our website or communicate with us directly.
This may include:
– your name
– email address
– telephone number
– details about your enquiry or situation
– any other information you voluntarily provide.

We do not actively request sensitive personal data through this website.

Sensitive Information
The website contact forms are not intended for the routine collection of sensitive personal data.
You should avoid including sensitive personal information (such as health information or other special category data) when submitting enquiries through the website.
If such information is provided voluntarily as part of an enquiry, it will be treated confidentially and handled in accordance with applicable data protection laws.

How We Use Your Information
We use personal information to:
– respond to enquiries or requests
– communicate with you regarding services you have requested
– maintain internal records
– improve our website and services.

We will only use your personal data where we have a lawful basis to do so.

Lawful Basis for Processing
We process personal data on the following lawful bases:

Legitimate interests
To respond to enquiries and operate our business effectively.

Consent
Where you voluntarily provide personal information through website forms or communications.

Contract
Where personal data is necessary to provide services agreed with a client.

How We Protect Your Data
We are committed to ensuring that your information is secure.
Appropriate technical and organisational measures are implemented to safeguard personal data against unauthorised access, loss, misuse or disclosure.

Data Retention
We retain personal data only for as long as necessary to respond to enquiries, maintain business records, or comply with legal obligations.
Information submitted through contact forms will normally only be retained for as long as required to deal with the enquiry.

Sharing Your Information
Your information may be shared with trusted service providers who assist with website hosting, email communication or technical support where necessary.

Your Data Protection Rights
Under UK data protection law you have the right to:
– request access to the personal data we hold about you
– request correction of inaccurate information
– request deletion of personal data where appropriate
– object to or restrict processing in certain circumstances
– lodge a complaint with the relevant supervisory authority.

Further information about your rights can be found at the website of the Information Commissioner’s Office.

How to Make a Complaint
If you have concerns about how your personal data has been handled, we encourage you to contact us first so we can attempt to resolve the matter.
You also have the right to lodge a complaint with the Information Commissioner’s Office.
Information Commissioner’s Office
Website: https://www.ico.org.uk
Helpline: 0303 123 1113

Cookies
This website may use cookies to improve user experience and analyse website usage.
Further information about how cookies are used is provided in our Cookies Policy.

Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites.

Communication Security
While we take reasonable steps to protect personal information, please note that information transmitted via the internet or email cannot be guaranteed to be completely secure.
If you choose to communicate with us via email or website forms, you do so at your own discretion.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
We recommend that you review this policy periodically.

Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

Affordable Support
Phone: 0333 772 3792 | 0737796 3544
Email: enquiries@affordable-support.com

Last updated: 10 March 2026

Affordable Support is not a firm of solicitors and is not regulated by the Solicitors Regulation Authority (SRA). We provide guidance and support but do not carry out reserved legal activities.
Information on this website is provided for general guidance only and does not constitute professional advice.