📩 enquiries@affordable-support.com
📞 0333 772 3792 / 0737796 3544
Workplace Mediation
Resolve workplace conflict before it becomes a formal grievance.
Workplace conflict rarely improves by being ignored.
Why Mediation?
A strained working relationship, communication breakdown, unresolved complaint or difficult manager and employee dynamic can quickly affect morale, productivity, absence, retention and wider team stability. In many cases, early intervention can help prevent matters escalating unnecessarily into formal grievances, sickness absence, resignations or more complex employment disputes.
At Affordable Support, workplace mediation is offered as part of our wider HR, employment support and employee relations service. This means the process is grounded not only in mediation principles, but also in practical workplace experience, HR process, management pressures and business reality.
👥How the process works
1. Initial suitability discussion
We start with a confidential discussion to understand the background and whether mediation may be appropriate.
This may include considering:
2. Separate pre-mediation conversations
Where mediation is suitable, each participant will usually have a separate private conversation before the joint session.
This helps them understand the process, raise any concerns and prepare for the mediation.
3. Mediation session
The mediation session provides a structured opportunity for the parties to speak, listen and explore practical ways forward.
The mediator manages the process, supports constructive communication and helps the parties focus on future working arrangements.
4. Agreement or next steps
Where the parties reach agreement, the key points can be recorded in writing, subject to the parties’ consent.
Any agreement is usually focused on practical working arrangements, communication expectations and steps to support a better working relationship.
- who is involved;
- the nature of the conflict;
- whether there are any safeguarding, legal or procedural concerns;
- whether both parties are willing to participate;
- whether mediation or another HR route is more suitable.
Prices
Affordable Support is not currently registered for VAT, so VAT is not added to the fees shown. Any travel, venue or agreed additional expenses will be confirmed in advance.
Initial suitability discussion: No charge, up to 20 minutes
Two-party online workplace mediation, half day: from £650
Two-party in-person workplace mediation, half day: from £795 plus travel/venue costs
Two-party online workplace mediation, full day: from £950
Two-party in-person workplace mediation, full day: from £1,150 plus travel/venue costs
Multi-party/team mediation: from £1,200
Why Choose Affordable Support?
- Affordable Support combines workplace mediation with practical HR and employee relations experience.
- With nearly two decades of HR and business experience, we understand that workplace conflict is rarely just about one conversation. It often sits within wider issues such as communication, management confidence, unclear expectations, absence, performance, team pressure or organisational change.
- Our approach is:
- impartial
- confidential;
- practical;
- proportionate;
- business-aware;
- people-focused;
- grounded in workplace reality.
- The aim is to help employers manage conflict early, fairly and constructively before matters become more disruptive or difficult to resolve.
Frequently Asked Questions
Yes. Workplace mediation is a confidential process, subject to limited exceptions such as safeguarding concerns, serious risk of harm or legal obligations.
In some cases, yes. Mediation may help resolve concerns before they become a formal grievance, but it depends on the circumstances and whether the parties are willing to participate.
No. Mediation may not be suitable where there are serious allegations, safeguarding concerns, significant power imbalance or where a formal investigation is required.
Yes. Affordable Support offers workplace mediation as part of wider HR, employee relations and workplace support for SMEs.
Affordable Support offers introductory workplace mediation fees, with two-party online workplace mediation starting from £650.
Yes. Mediation is a voluntary process and either party can withdraw from the process at any point.
Mediation Complaints Handling Procedure
Professional background:
LLM | MSc HRM | FCIPD | FSB Member | CMC | IMI
How can we help?
If you’re dealing with workplace challenges or conflict, you don’t have to manage them alone.
Affordable Support provides practical HR, employment and workplace advice, along with mediation services (workplace, civil and commercial).
✓ HR advice and support
✓ Employment and workplace guidance
✓ Mediation and conflict resolution
Thank you for your message.
📩 enquiries@affordable-support.com 📞 0333 772 3792 | 0737796 3544
182-184 High Street, North East Ham, London, E62JA
